EUNORAU Meta/Defender/HS Bike Battery

You can typically expect your items to arrive within 4–7 business days, depending on your location and product availability.

At CraftMotiv, we want every customer to shop with confidence. If something doesn’t go as planned, we’ve made returns and refunds simple and fair. Here’s how it works:

30-day returns. Request a return within 30 days of delivery.

Damaged, defective, or wrong item? We cover return shipping. Once we receive and inspect it, you'll get a full refund (including original shipping) or a replacement.

Changed your mind? Return it within 30 days if it's unused, in original packaging, and resellable. You cover return shipping, and we'll refund the product cost (shipping excluded).

Refunds are issued to your original payment method within 7 business days of approval. Bank processing may add a few days.

A restocking fee may apply in some cases — we'll always tell you upfront. Questions? support@craftmotiv.com

Visit our Return & Refund Policy page for more information.